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Frequently Asked Questions
What makes Henney Bear bags special?
❤ Every bag uses woven tapestry instead of print, so the patterns have real texture. Signature bear details, structured shapes and handy pockets make each piece easy to recognise and easy to use.
Are the bags good for everyday use?
❤ Yes. They fit daily essentials such as a phone, wallet, keys and small cosmetics. Structured shapes keep their form, and adjustable straps and organised interiors suit work, errands, travel and weekends.
Can I return or exchange an order?
❤ Yes. Unused items in original condition, with tags and packaging, can be returned or exchanged within 14 days of delivery. Email us your order number first and we will send return instructions.
Original shipping fees are non-refundable. Final-sale and special-order items may not be eligible.
Do you have a physical store?
❤ Yes. Visit us at Promenade Mall in Thornhill, Ontario to see the patterns up close and try different styles.
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❤ British-Inspired Tapestry
Woven patterns inspired by classic British style, finished with playful bear details.
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❤ Made for Every Day
Light and practical for work, school, travel and coffee dates.
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❤ A Sweet Gift
Cute, useful and full of personality: an easy gift for any occasion.